Management Skills Training for New & Experienced Managers
- Objectifs pédagogiques
- Sections du cours
- Avis
Note: at the suggestion of students, I have changed the title of this course to reflect its value for all managers, new or experienced. These are the essential management skills whether for a new team leader or a senior manager.
The Challenge:
Most new managers have the technical skills to succeed. What they often lack is the skill of managing, motivating and developing their employees. This course will provide those skills that are essential to your success as a manager.
This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If a you can master these skills your success is virtually guaranteed. These skills are important for EVERY level of management. It is a good refresher for middle and senior managers as well as new managers.
The lessons in this course are strongly influenced by the instructor’s extensive background in lean management and in developing high performing teams. The course is ideally suited for new managers in companies wanting to develop lean culture. It is also perfect for young entrepreneurs who are just beginning their journey as managers. The instructor has 45 years of experience training managers and building a culture of teamwork at companies like Honda, Shell Oil, Corning, Honeywell and many others.
Action-Learning:
This course is structured to facilitate the relationship between the new manager and a coach. There are thirteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an « action-learning » model, recognizing that the best learning occurs from applying the lessons to the student’s real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for new managers.
Recognition and Celebration:
When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructor believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!
In this course the instructor speaks to the needs and experience of newly promoted managers and entrepreneurs.
I recently received the following message from one of my students who just completed this course:
« Good morning Larry. I just finished your course and I did leave
a review but just wanted to message you, to tell you, thank you for the course.
I mentioned on the review but the company I work for went from a complete zoo
to a respectable place to work in just under 2 months and it was mainly because
of this course and your info. People have complemented me on the great job I
have been doing and I do owe it to you so thank you! I will be doing your other
course and you should continue doing more courses because you are a great
teacher! » Kevin Mohammed
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1Developing People, Leading Teams & Managing ProcessesLeçon vidéo
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2What is Management, Leadership and Process?Leçon vidéo
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3Course PPTs and Graphics for DownloadLeçon de texte
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4Two Self-AssessmentsLeçon vidéo
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5The Heart of the Matter: Values and CultureLeçon vidéo
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6Values Worth ConsideringLeçon vidéo
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7Management Essentials - Exercise 1Leçon de texte
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8The Essential SkillsQuiz
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9Managing in the New Hybrid World of WorkLeçon vidéo
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10Research Results from Microsoft - Effects on CollaborationLeçon vidéo
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11The Competitive Advantage of CommunityLeçon vidéo
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12The Hybrid Responsibility MatrixLeçon vidéo
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13Management Responsibilities in the Hybrid OrganizationLeçon vidéo
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14Team Member's Responsibilities in the Hybrid OrganizationLeçon vidéo
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15TransitionsLeçon vidéo
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16Summary of Key LearningsLeçon vidéo
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28The Hierarchy of MotivationLeçon vidéo
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29The Power of PurposeLeçon vidéo
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30Social Motivation and Creating The Bonds of TrustLeçon vidéo
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31Motivation and Organization Life CyclesLeçon vidéo
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32Situational MotivationLeçon vidéo
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33Stimulus Control - The Power of the EnvironmentLeçon vidéo
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34Keys to EffectivenessLeçon vidéo
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35Keys to Intrinsic MotivationLeçon vidéo
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36Exercise 4: Develop a Plan to Improve Situational MotivationLeçon de texte
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37Motivating Your Team MembersQuiz
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38The Manager's Role as "Coach"Leçon vidéo
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39Coaching and Self-Awareness - Are You "Stu?"Leçon vidéo
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40Body Language - AttendingLeçon vidéo
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41Asking Open-Ended QuestionsLeçon vidéo
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42Reflecting or RephrasingLeçon vidéo
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43Expressing EmpathyLeçon vidéo
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44AcknowledgingLeçon vidéo
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45Using SilenceLeçon vidéo
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46Brainstorming TogetherLeçon vidéo
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47Exercise 5: Coaching and Communication SkillsLeçon de texte
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48Coaching and Communication SkillsQuiz
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52Justice and the Meaning of DisciplineLeçon vidéo
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53The Process of DisciplineLeçon vidéo
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54Solving Behavior ProblemsLeçon vidéo
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55Standard WorkLeçon vidéo
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56Leader Standard Work - Setting the ExampleLeçon vidéo
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57Exercise 7: Discipline and Self-ControlLeçon de texte
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58Discipline - Justice, Discipline and Self-ControlQuiz
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59Teams - The Foundation of OrganizationLeçon vidéo
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60Defining Your Team StructureLeçon vidéo
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61Stages of Team DevelopmentLeçon vidéo
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62Writing A Team CharterLeçon vidéo
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63Roles and Responsibilities on A TeamLeçon vidéo
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64The AgendaLeçon vidéo
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65Leading TeamsQuiz
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66Exercise 8: Team Formation and OrganizatonLeçon de texte
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74Principles of Conflict ResolutionLeçon vidéo
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75A Model of Conflict ResolutionLeçon vidéo
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76Conflict Resolution: Debate or Dialogue?Leçon vidéo
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77Conflict Resolution: Behavioral Characteristics of Debate or DialogueLeçon vidéo
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78Conflict ResolutionQuiz
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79Exercise 9: Conflict ResolutionLeçon de texte
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86Attitudes of Problem SolvingLeçon vidéo
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87Root Cause AnalysisLeçon vidéo
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88Plan-Do-Check-Act Problem Solving ModelLeçon vidéo
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89A3 - Lean Problem SolvingLeçon vidéo
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90The Skills of BrainstormingLeçon vidéo
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91Exercise 11: Solving ProblemsLeçon de texte
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92Solving Problems, Improving PerformanceQuiz
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93What Are Processes and Capabilities?Leçon vidéo
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94Listening to Your CustomerLeçon vidéo
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95Exercise 12: Know Your Customer's RequirementsLeçon de texte
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96Defining Your ProcessLeçon vidéo
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97Mapping Your Work ProcessLeçon vidéo
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98Eliminating Waste from Your ProcessLeçon vidéo
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99Eliminating Management WasteLeçon vidéo
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100Reducing Variances and VariabilityLeçon vidéo
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101Improving Your ProcessQuiz
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102Exercise 13: Eliminating WasteLeçon de texte
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103Summary, Certification and Celebration!Leçon vidéo